Question 1

How do I enrol in a course?

Accepted Answer

Start by booking a free consultation — there's no commitment required. After the consultation, if you're happy to proceed, your teacher will send you a secure payment link by email. Once payment is complete, your course begins immediately.

Question 2

How do I make a payment?

Accepted Answer

After your free consultation, your teacher will send you a secure payment link by email. The link takes you to a checkout page powered by Stripe. You can pay by card (Visa, Mastercard, or American Express) in a few clicks.

Question 3

What is your refund policy?

Accepted Answer

If you're not satisfied after your first paid session, contact us within 48 hours and we'll arrange a full refund, no questions asked. For cancellations after multiple sessions, refunds are calculated proportionally based on remaining sessions.

Question 4

What is the difference between IELTS Academic and IELTS General Training?

Accepted Answer

IELTS Academic is for university admission, professional registration, and skilled migration. IELTS General Training is for secondary education, work experience, and most immigration pathways including UK Skilled Worker and Family visas.

Question 5

How long is an IELTS score valid?

Accepted Answer

IELTS test results are valid for two years from the date of the test. After two years, most institutions and visa authorities will require a new test.

Question 6

What band score do I need for a UK visa?

Accepted Answer

Most Skilled Worker visas require Band 6.0 (with no component below 5.5). Student visas typically require Band 6.0–6.5. Life in the UK settlement visas require a B1 CEFR equivalent (Band 4.0–4.5).

Question 7

Is my payment information secure?

Accepted Answer

Yes. All payments are processed by Stripe using 256-bit SSL encryption. IELTS Training Camp never stores your card details. Stripe is PCI-DSS Level 1 certified.

Question 8

How do I cancel or reschedule a session?

Accepted Answer

Please give us at least 24 hours' notice to cancel or reschedule a session. You can message your teacher directly on WhatsApp or email hello@ieltstrainingcamp.com.

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Courses & Enrolment

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